When I was a college student, I worked part-time as a security guard at the Country Club of Louisiana in Baton Rouge. My main function was to operate the gate-house of the gated community. There were often functions at the clubhouse on Friday and Saturday nights, so our job was the most demanding on weekends. One Saturday night, a gentleman pulled up and said his name was Dale Brown and that he was going to the particular function at the clubhouse.
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He didn't have to say his name for me to recognize him, since I had grown up watching LSU basketball. As I started to open the gate, I said something to the effect of
My Dad and I have been fans of yours for a long time, Coach Brown. It's great to meet you.
I expected a Thank you at best, but his response surprised me.
"What's your name?"
"Barry."
"Well, it's great to meet you Barry. Thank you!" With that he drove away, and I called my dad as soon as there was a break in traffic.
--The story didn't end there.--
On busy weekend nights, when traffic was flooding out from parties and functions, we would sometimes leave the exit gate lifted, rather than making each car come to a near halt before exiting. When the exit gate was in this position, it was very rare that anyone would stop-- unless they were upset about something.
Some two-to-three hours after meeting Coach Brown, a car stops in the exit lane. I walk over to the door, and Coach Brown has his window down. He says, "Have a good night, Barry."
Wow! Do you mean a 21-year-old security guard would be important enough for this world-renown basketball coach to stop and greet by name? Apparently so.
I was a Dale Brown fan before that night. Now I respect Coach Dale Brown. He taught me a valuable lesson that night. Everyone we cross paths with is far more important than we typically think. We should value people because people are valuable.