Adam Grant, the author of the article, decided to use the basic suggested approach, but tweak it by saying, "I'm sure you'd do the same thing for someone else." Ok, somewhat better. It's not quite as much focused on how much you now owe me thinking.
I only mention this article here because I believe that words matter, and that we should strive to choose words that most effectively communicate. With that in mind, I get tired of using the phrase "you're welcome." Sometimes, I process through what the phrase really means. In fact, (I hate to admit this) I have researched it online to get a better understanding. I'm not sure that it is the clearest or best choice for receiving someone's gratitude, but I do know that it's much, much better than the all too common "no problem." I'm not going to rant about that phrase again-- you can read my previously posted rant on my blog.

If you think of a better response than "you're welcome," please let me know.
Thanks!
Barry
No comments:
Post a Comment
Hi! Thanks for leaving a comment.